inherit
4070
0
Oct 26, 2017 23:00:30 GMT
4
tiberiusgriffonmane
12
March 2017
tiberiusgriffonmane
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Post by tiberiusgriffonmane on Mar 7, 2017 3:41:35 GMT
Hello!
Anyone else have an issue where they login and they now have a guest account and all of their stuff is unreachable? Account was fine, then log in an hour later and it wants me to select a new character and all my stuff is gone.
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inherit
3801
0
Aug 13, 2019 22:48:42 GMT
47
poka
288
December 2016
poka
101
Poka
poka_o7
Default
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Post by poka on Mar 7, 2017 5:00:28 GMT
Have you reinstalled DH app?
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inherit
4070
0
Oct 26, 2017 23:00:30 GMT
4
tiberiusgriffonmane
12
March 2017
tiberiusgriffonmane
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Post by tiberiusgriffonmane on Mar 7, 2017 5:14:13 GMT
Aye, cleared cache. Uninstalled/reinstalled it via both my tablet and via Blue Stacks on my PC. Nada. Talked with live support, they...will get back to me (in 3-10 business days). It just looks like my account was suddenly tied to another. My brother can still see my account in the guild, but i just cant access it. *sigh*. And this was a turning into quite a fun game.
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inherit
2777
0
Jun 18, 2017 17:56:00 GMT
71
SquagglyCat
317
Apr 23, 2016 13:02:44 GMT
April 2016
devinzp
102
RH
Devinzp
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Post by SquagglyCat on Mar 7, 2017 5:19:51 GMT
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inherit
4070
0
Oct 26, 2017 23:00:30 GMT
4
tiberiusgriffonmane
12
March 2017
tiberiusgriffonmane
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Post by tiberiusgriffonmane on Mar 7, 2017 5:25:27 GMT
Not my issue. It sees my google accounts just fine. Its just when i select the account, its a different IGG #. As in at 8pm, the account worked fine. Switched to a different account. That worked fine. Switched back,account gone, and its asking me to pick a new character (as if I had just started the game fresh).
Though thank you for popping that thread up. I checked both blue stacks and my tablet and all of those permissions are enabled.
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inherit
3801
0
Aug 13, 2019 22:48:42 GMT
47
poka
288
December 2016
poka
101
Poka
poka_o7
Default
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Post by poka on Mar 7, 2017 8:49:07 GMT
I see.. . If the account you looking for is was guest. . No one can help with that until you have igg code Maye that hello u
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#ff3008
1791
0
1
749
Sinister22✪NFS
1,896
October 2015
sinister22
Lucy
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Post by Sinister22✪NFS on Mar 7, 2017 8:51:49 GMT
It seems like the first account was not bound to any e-mails. and the second one was bound to an e-mail. So, when you switched account, the first account was deleted because it was not bound to an e-mail.
I had the same problem before. I contacted game support and asked them to bind it to an email that I use. It took a week or so but it worked fine.
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inherit
4070
0
Oct 26, 2017 23:00:30 GMT
4
tiberiusgriffonmane
12
March 2017
tiberiusgriffonmane
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Post by tiberiusgriffonmane on Mar 7, 2017 11:32:04 GMT
If that is what happened I don't know how. I mean, I linked the account over a month ago and its been working fine. It was literally working one moment and then the next, gone. I switched between one account and this one and poof. It just looks like it re-linked the email to a different account, an older one at that since the new one's IGG number is much older number.
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inherit
3801
0
Aug 13, 2019 22:48:42 GMT
47
poka
288
December 2016
poka
101
Poka
poka_o7
Default
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Post by poka on Mar 7, 2017 12:18:32 GMT
To link guest account go menue then setting u see link account make sure you select new empty g account ... Also try guset account how its look like
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#ff3008
1791
0
1
749
Sinister22✪NFS
1,896
October 2015
sinister22
Lucy
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Post by Sinister22✪NFS on Mar 7, 2017 12:51:16 GMT
To link guest account go menue then setting u see link account make sure you select new empty g account ... Also try guset account how its look like The problem is he already reset the phone. and cleared the data i guess.. so yeah..
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inherit
4070
0
Oct 26, 2017 23:00:30 GMT
4
tiberiusgriffonmane
12
March 2017
tiberiusgriffonmane
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Post by tiberiusgriffonmane on Mar 7, 2017 14:28:42 GMT
And its fixed after maintenance. I am gonna chalk it up to bad server side crap and leave it at that. And yah, I had already reset my tablet, though I was playing more through Blue Stacks (program to run tablet apps on a PC), so *shrugs*. Thanks everyone for the input! Its appreciated.
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#8f0a7f
ApexNFS Guild
2488
0
1
795
NFS✪Grandfather
Madness, as you know, is a lot like gravity; all it takes is a little push.
1,742
Feb 15, 2016 19:07:07 GMT
February 2016
grandfather
NFS
gramps
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Post by NFS✪Grandfather on Mar 7, 2017 16:02:14 GMT
Start game - when error apear relog again - use guest option - now you are in game as lvl 1 player now go to "Menu" then "Switch account" and there it should be your e-mail address which you use for your main account - click on it and you are now on your main account again.
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inherit
4070
0
Oct 26, 2017 23:00:30 GMT
4
tiberiusgriffonmane
12
March 2017
tiberiusgriffonmane
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Post by tiberiusgriffonmane on Mar 7, 2017 19:31:10 GMT
Wasn't my issue as I mentioned several times before. The email addresses were there, there was no "error" code at all. Switching back and forth between either guest or another account didn't fix account. As it was, it was a server side issue (got email from IGG), that there were a bunch of accounts accidentally linked to wrong emails. I guess that was why maintenance took longer than planned.
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