inherit
2850
0
7
4marissa
59
May 2016
4marissa
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Post by 4marissa on Jul 30, 2018 1:17:37 GMT
So i am hoping to get some advice from here as i will have a battle with IGG on my hands. I spent 100K gems on the luck spin and other than the guaranteed platinum wheel after the first 10 spins i didnt get it again at all.
How is this possible? Players on facebook saying they are spending 100-120k gems to get all the rewards. Is this a bug? it certainly feels it.
Or is this IGG getting their gems back as i won the 250K gems jackpot on an alt account that has never spent money.
Can anyone assist with how i should deal with IGG as i expect to be compensated. They will say it is a chance so not guaranteed but this drop rate is Bullchit. Even a 2% drop rate and i should have got it a couple of times. The consensus seems to be 10K gems gets you a platinum spin.
Thanks in advance.
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inherit
3138
0
Nov 10, 2018 10:47:37 GMT
1
claymorep
4
July 2016
claymorep
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Post by claymorep on Jul 30, 2018 10:22:02 GMT
We know Igg... 2 months ago I reached 6th platinum wheel at 3rd day with about 20k gems spent. So I tried to reach the Druidess. I was unable to reach the 7th platinum after 47k gems spent in the try. In your case You have been robbed and I doubt the thief will say You the truth. Stats should say a platinum wheel 10% so about 10k gems. This is Igg, any other consideration is futile...
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inherit
2850
0
7
4marissa
59
May 2016
4marissa
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Post by 4marissa on Jul 30, 2018 21:47:05 GMT
Yep, they said nothing is wrong. Even told me the platinum wheel is only available during the platinum wheel event.
They don't even look into the issues. They just have standard replies.
This is why so many players are leaving. They feel cheated.
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inherit
3212
0
257
នʛ⋆SexyBob
374
July 2016
november
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Post by នʛ⋆SexyBob on Jul 31, 2018 3:16:27 GMT
They bent you over and robbed you in broad daylight. Any event that evolves luck or leans toward the gambling side, expect to get robbed. The only way to avoid getting screwed over is with events that have guaranteed rewards.
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inherit
2850
0
7
4marissa
59
May 2016
4marissa
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Post by 4marissa on Jul 31, 2018 3:19:58 GMT
IGG still pretending like there is no issue. How can 1 player get all rewards for 100k gems and another player not receive 1.
You are correct. this is a gambling app. Perhaps i need to address this issue with Google play and ask them to refund me the thousands of dollars i have spent on this game.
From the feedback i received from IGG, i DGAF if they close my account down.
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#8f0a7f
ApexNFS Guild
2488
0
1
795
NFS✪Grandfather
Madness, as you know, is a lot like gravity; all it takes is a little push.
1,742
Feb 15, 2016 19:07:07 GMT
February 2016
grandfather
NFS
gramps
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Post by NFS✪Grandfather on Jul 31, 2018 14:03:00 GMT
With all do respect i dont believe in this. Maybe you rolled 100k gems after Platinum event, i mean without any proof this is just your words. Its close to impossible to not get any single Platinum wheel after using 100k gems. Again, im not saying anyhing bad to you or about you just without reliable proof its just your claims nothing else. I could also say i bought IGG company and would you believe me if i dont show you any proof?
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inherit
4994
0
Oct 17, 2018 22:35:05 GMT
0
lavromat
10
Jul 31, 2018 13:57:24 GMT
July 2018
lavromat
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Post by lavromat on Jul 31, 2018 14:07:15 GMT
Similar situation happened to me, but I waited until the next day, and it (platinum wheel) appeared immediately after the spin. I felt robbed too, but I'm happy that I eventually got it (druidess). I spent about 50-60k gems altogether. It is BS though that one would have to go through all this just to get to the Platinum Wheel. Like why would I have to wait till the next day after spending so many gems previously?
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Jul 31, 2018 14:16:36 GMT
You are just unlucky, for all the information we have - your experience might be closer to the statistical average than 10k per platinum wheel.
Assuming that you had 100 attampts at getting a platinum wheel, with odds of 1 in 10, so missing all 100 platinum wheels would be roughly a 1 in 37500 chance of occuring (0.0026%). If the odds of a PW were 2% as you suggest, that goes down to a 13% chance of happening (1 in 7.5) with a ~26% chance of getting only 1. We don't have enough varified information to know how actually unlucky you were in this range - but yes you were unlucky. Exactly how unlucky is a matter of debate. But no, this is probably not some kind of IGG conspiracy against you (see other threads for details of account random number generator seeding) and if it were a bug, many people would likely have also experienced it (can somebody who ran a decent investment into PL this time confirm). They might have lowered the PW drop rate, others should be able to confirm that aswell.
Unfortunately your last response childish at best. Yes the event is a form of gambling (they get away with it becasue the gems do not necessarily represent real world money) so no you cannot get your 'money'? back, just as you wouldn't be able to ask for a refund on 100 lottery tickets or scratch cards that were all not winners (~ same ballpark odds) - add any example to this list that you like (blind bag kids toys anyone?). So dummy back into the pram please. In the world of 'bad luck' getting some in this game is way better than being unlucky IRL - I'm sure plenty of forum readers can testify to that, and would gldly swap you their 'low odds' medical/personal issues with you for 100K gems. If you don't like this form of hidden gambling, see you local government reprentative or something. If you have a gambling issue (100 failed attempts suggests this) many organisations exist to help you overcome your issues. You can even 'take your ball home' and just stop playing the game. What you suggest is to go crying to mommy because you lost and get her to ask for your gems back. If you feel that the game has mislead you, discuss this with the platform provider - but I assume you were not under the impression you were 'certain' to win something. Have a think about it, swallow your pride, kick off the saltiness and approach again with some rational adult perspective - and everything will be alright: after all, "worse things happen at sea".
Just to rub the salt in, total spending event today too! They might be trolling you with that one.
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Jul 31, 2018 14:34:17 GMT
Similar situation happened to me, but I waited until the next day, and it (platinum wheel) appeared immediately after the spin. I felt robbed too, but I'm happy that I eventually got it (druidess). I spent about 50-60k gems altogether. It is BS though that one would have to go through all this just to get to the Platinum Wheel. Like why would I have to wait till the next day after spending so many gems previously?
The first special wheel of the day is always platinum during the event, so you should always use that spin. Tell your friends.
Did you clear the wheel for 60K? - if so thats quite lucky, about 1 in 110 ~ 0.9% chance of clearing it so quickly with a 1 in 10 PW chance.
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inherit
4994
0
Oct 17, 2018 22:35:05 GMT
0
lavromat
10
Jul 31, 2018 13:57:24 GMT
July 2018
lavromat
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Post by lavromat on Jul 31, 2018 14:42:00 GMT
I did not clear the wheel, I had one l "5 star card creature" left to get. The last spin was between Druidess and the 5 star creature. But once I got Druiddess, I was like "screw it, I'm done."
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inherit
4994
0
Oct 17, 2018 22:35:05 GMT
0
lavromat
10
Jul 31, 2018 13:57:24 GMT
July 2018
lavromat
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Post by lavromat on Jul 31, 2018 15:43:14 GMT
I think I left out a Fairy Princess.
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inherit
4155
0
Sept 29, 2019 18:37:56 GMT
49
squirreleyez
205
April 2017
squirreleyez
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Post by squirreleyez on Jul 31, 2018 17:18:38 GMT
I spent 20k without getting a plat wheel, then called it good. I only spin once every day now for the guaranteed reward. Since they don't post any numbers on % on ANYTHING, it's hard to call out their BS. I am confident however, that they dropped platinum wheel rates since it's release.
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inherit
3212
0
257
នʛ⋆SexyBob
374
July 2016
november
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Post by នʛ⋆SexyBob on Jul 31, 2018 19:05:54 GMT
10 spins a day, people. I thought I was the most irresponsible with gems spending lol.
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inherit
84
0
Aug 21, 2019 23:29:12 GMT
708
asgarth1980
2,446
March 2015
asgarth1980
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Post by asgarth1980 on Jul 31, 2018 22:11:17 GMT
On this post u got nothing for 100k.. another post by another player got everything for 70k including spending rewards dragon lancer... igg will point that is the random part of this game.
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inherit
2850
0
7
4marissa
59
May 2016
4marissa
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Post by 4marissa on Jul 31, 2018 23:08:07 GMT
Here are some screen shots. first shows i now have 255K gems. done alchemy's and got up to just under 300K gems. Next screen shot is from the next day when i got the platinum wheel after 10 spins. This shows i have only received 1 reward which was the day before. See the gem balance. Under 200K. Yeah i suppose i could have gotten all the rewards and reset and pretended this would happen but that is not the case.
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inherit
4276
0
84
skal75
WH lvl 5 runes status : not ready
274
May 21, 2017 12:45:54 GMT
May 2017
skal75
102
Revelations 2
skal75
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Post by skal75 on Aug 1, 2018 6:00:47 GMT
Just to say... Yesterday, I had no reappearance of the Platinum Wheel after 22K gems spent.
I started to think : man this is gonna be a bad bad day. And I thought I could not continue like this.
So I closed Deck Heroes and restarted it, thinking maybe i was in a bad RNG loop.
At the end of the 72k i spent, only one tile remained lit.
A granite dragon was standing there. I checked my gems and saw that I could be spend another 10k to get the content of the last lit tile.
Well i never had this granite dragon.
All i have to say is : - accept bad luck - give yourself a target in the matter of gems to spend - close (really close) the application and restart if you feel you're in a bad luck loop.
But really after having spent almost the third of what I intending to spend to get spending rewards and PW bonus stuff, I really started to feel quite desperate not seeing this PW going back.
It ended well for me, but your adventure makes me think : my next super combo day might not end so happyly (for PW at least).
But then i have to keep in mind i'm doing this special day to maximize the odds of getting something. This does not mean I'll get what I want every time.
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inherit
4995
0
0
Kae(Allmight)
5
August 2018
keivan3
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Post by Kae(Allmight) on Aug 1, 2018 8:11:04 GMT
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#0d6ad6
857
0
Mar 17, 2020 16:26:36 GMT
182
BK✦Ohalko
639
July 2015
ohalko
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Post by BK✦Ohalko on Aug 1, 2018 9:24:25 GMT
I had bad luck too 20k gems for only 1 plat wheel after the guaranteed and since then only 10 spins a day and hope i get lucky one day
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Aug 1, 2018 13:28:07 GMT
Maybe IGG were just being 'kind' to everyone - nerfing the drop rate on that day to encourage people to wait a day for the spend reward?
Then again, maybe not.
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Aug 2, 2018 12:53:24 GMT
looks like the thread has gone again, and your warning level is high so I worry you might not be able to reply. I still have a cached version open so I can see it. I didnt see any of the previous threads mentioned, how many posts did you make?
Did you get any official response from the moderators about your content?
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Aug 2, 2018 12:54:36 GMT
they deleted your latest post too as I was replying to it
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Aug 3, 2018 13:02:04 GMT
Any report from a forum admin about this Kae guy. I gather his reports on his issues were a little spammy and incindiary - but if he were to post his evidence in a more balanced manner, would it still be on here?
On the face of it, his issues seem valid and this forum should be a place where he could air them.
This incident also shows why IGG support never say anything about anything - here a first line support guy said something was bugged, which might or might not have actually been the case. The player then rightly says, having lost gems to a bug, can I have my gems back - then they backtrack (perhaps it wasn't actually bugged, but they had told him they would refund the gems - so they should honour that). If he ahd said nothing 'incriminating' (as I assume he is told to do), then its just like the OP here - a guy ranting about bad luck (or maybe a bug too, nobody has yet claimed clearing PW on the same day).
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#8f0a7f
ApexNFS Guild
2488
0
1
795
NFS✪Grandfather
Madness, as you know, is a lot like gravity; all it takes is a little push.
1,742
Feb 15, 2016 19:07:07 GMT
February 2016
grandfather
NFS
gramps
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Post by NFS✪Grandfather on Aug 3, 2018 13:55:39 GMT
This is not place to chase ghost storys, those "teory" about IGG tricks and how to trick the company wont have place here. I know that Kae guy from game and chat, off the forum grid, big mouth shouting in nothing, but as person who must stay neutral always i also can say after making spams and encouraging others to spend and then to issue that ridicoulous ticket to IGG about refund or whatever was the case is what leeds to ban. You have forum rules page if something is not clear or you can ask me if need more clearance. Forum here is based on fun,sharing stuff from game and helping, but those kind of storys where "conspiracy" is involved regarding IGG business wont take a place. Now plz stay on topic and enjoy in simple things, for more questions send me PM. Have a nice day.
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Aug 3, 2018 15:09:58 GMT
This is not place to chase ghost storys, those "teory" about IGG tricks and how to trick the company wont have place here. I know that Kae guy from game and chat, off the forum grid, big mouth shouting in nothing, but as person who must stay neutral always i also can say after making spams and encouraging others to spend and then to issue that ridicoulous ticket to IGG about refund or whatever was the case is what leeds to ban. You have forum rules page if something is not clear or you can ask me if need more clearance. Forum here is based on fun,sharing stuff from game and helping, but those kind of storys where "conspiracy" is involved regarding IGG business wont take a place. Now plz stay on topic and enjoy in simple things, for more questions send me PM. Have a nice day. 90% of this forum is about IGG conspiracy theories and general IGG bashing, with 5% guilds looking for energy fodder and 5% people wanting smoeone to put a deck together for them!
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#8f0a7f
ApexNFS Guild
2488
0
1
795
NFS✪Grandfather
Madness, as you know, is a lot like gravity; all it takes is a little push.
1,742
Feb 15, 2016 19:07:07 GMT
February 2016
grandfather
NFS
gramps
|
Post by NFS✪Grandfather on Aug 3, 2018 15:18:30 GMT
This is not place to chase ghost storys, those "teory" about IGG tricks and how to trick the company wont have place here. I know that Kae guy from game and chat, off the forum grid, big mouth shouting in nothing, but as person who must stay neutral always i also can say after making spams and encouraging others to spend and then to issue that ridicoulous ticket to IGG about refund or whatever was the case is what leeds to ban. You have forum rules page if something is not clear or you can ask me if need more clearance. Forum here is based on fun,sharing stuff from game and helping, but those kind of storys where "conspiracy" is involved regarding IGG business wont take a place. Now plz stay on topic and enjoy in simple things, for more questions send me PM. Have a nice day. 90% of this forum is about IGG conspiracy theories and general IGG bashing, with 5% guilds looking for energy fodder and 5% people wanting smoeone to put a deck together for them! Ok. Now stay on topic, as i said, if have any things which want to get clear send me PM. Cheers!
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inherit
4420
0
Jul 21, 2021 13:22:30 GMT
82
n4k3dm1k3
626
Jul 31, 2017 15:11:26 GMT
July 2017
n4k3dm1k3
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Post by n4k3dm1k3 on Aug 3, 2018 15:49:36 GMT
Hey, the guy was talking about a bug with platinum wheel and then he seems to have gone missing. OP expressed concerns about a platinum wheel bug. All seems on topic for me.
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#8f0a7f
ApexNFS Guild
2488
0
1
795
NFS✪Grandfather
Madness, as you know, is a lot like gravity; all it takes is a little push.
1,742
Feb 15, 2016 19:07:07 GMT
February 2016
grandfather
NFS
gramps
|
Post by NFS✪Grandfather on Aug 3, 2018 16:02:55 GMT
Seems like you are unable to locate PM option (private message),since you keep going after being explained how to continue your concern about banned member (read again my post above) thread will be locked. Hes THREADS was least about "bug" in Platinum Wheel event, thats why hes time expired here for the reason i explained, again, in my post above. If still have more things to ask or to discuss on mentioned thing feel free to send me PM: tap on my profile > send message > name a subject and all good
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