Post by josga on May 11, 2017 10:41:24 GMT
I want to start a small gem price survey.
Gem price on the US Server is 99,99 USD.
As I am from Europe with IOS I always paid 99,99 Euro. This makes a difference because the exchange rate is normally 1USD - 0,92 Euro.
Ok.
Now the price in the gem shop is raised from 99,99 to 109,99 Euro.
As I know on other accounts it is still 99,99 USD I complained to IGG.
The answer from IGG:
About the EUR price, due to recent changes in exchange rates or taxation, Apple have updated their prices in Denmark, Mexico, and all territories that use Euro currency: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany,Greece, Ireland, Italy, Latvia, Lithuania,Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain . Lords Mobile has also updated their prices to reflect these changes. As a result, in-game products were sold according to these updated currency values. To an even price across all versions of the game, we have adjusted the price of Google and Amazon to make sure they are in-line with Apple.
I answered that the exchange rate of 99,99 USD is normally about 92 Euro and that I don't know anything about changes in exchange rate or taxation (as Apple is a tax refugee btw), so why 109,99?
IGG answered:
We have received your response and we do apologize for the said issue. Regarding this concern, please be noted that the price set in-game is in USD for other currency this is being set by Apple. We kindly suggest you to contact iTunes to confirm the said changes in the prices for the applications under iTunes in Euro currency.
Contacted Apple and got the same answer. Due to taxation and the exchange rate in Europe, doesn't know why, comes fom "above.
If you don't agree, don't buy.
So compared to EU-Server (missed it to inform myself if it's existence before starting the game) where rewards are much cheaper then on US Server it is now double expensive for EU citizens to play on US Server.
Question: Are there price differences to other coutries and e.g.
IOS, Android or Google ITunes etc?
So feel free to give your info of the 99,99 gem price in your country with detail of device system and your shop for this survey.
Thx!
Gem price on the US Server is 99,99 USD.
As I am from Europe with IOS I always paid 99,99 Euro. This makes a difference because the exchange rate is normally 1USD - 0,92 Euro.
Ok.
Now the price in the gem shop is raised from 99,99 to 109,99 Euro.
As I know on other accounts it is still 99,99 USD I complained to IGG.
The answer from IGG:
About the EUR price, due to recent changes in exchange rates or taxation, Apple have updated their prices in Denmark, Mexico, and all territories that use Euro currency: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany,Greece, Ireland, Italy, Latvia, Lithuania,Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain . Lords Mobile has also updated their prices to reflect these changes. As a result, in-game products were sold according to these updated currency values. To an even price across all versions of the game, we have adjusted the price of Google and Amazon to make sure they are in-line with Apple.
I answered that the exchange rate of 99,99 USD is normally about 92 Euro and that I don't know anything about changes in exchange rate or taxation (as Apple is a tax refugee btw), so why 109,99?
IGG answered:
We have received your response and we do apologize for the said issue. Regarding this concern, please be noted that the price set in-game is in USD for other currency this is being set by Apple. We kindly suggest you to contact iTunes to confirm the said changes in the prices for the applications under iTunes in Euro currency.
Contacted Apple and got the same answer. Due to taxation and the exchange rate in Europe, doesn't know why, comes fom "above.
If you don't agree, don't buy.
So compared to EU-Server (missed it to inform myself if it's existence before starting the game) where rewards are much cheaper then on US Server it is now double expensive for EU citizens to play on US Server.
Question: Are there price differences to other coutries and e.g.
IOS, Android or Google ITunes etc?
So feel free to give your info of the 99,99 gem price in your country with detail of device system and your shop for this survey.
Thx!